patientservices:dental_training_guide

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patientservices:dental_training_guide [2025/06/07 17:52] – [Table] christopher.helmoskipatientservices:dental_training_guide [2026/07/08 12:17] (current) – [Provider capability and availability] tanner.miller
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 ^ Name         ^ Procedures                    ^ Ages seen  ^ Insurance accepted                     ^ ^ Name         ^ Procedures                    ^ Ages seen  ^ Insurance accepted                     ^
 | Dr. Grewal   | All procedures                | All ages   | All insurance, including out-of-state  | | Dr. Grewal   | All procedures                | All ages   | All insurance, including out-of-state  |
-| Dr. Janecke  | All except partials           | All ages   | All insurance, including out-of-state  |+
 | Dr. Sandry   | All except root canals (RCT)  | All ages   | All insurance, including out-of-state  | | Dr. Sandry   | All except root canals (RCT)  | All ages   | All insurance, including out-of-state  |
  
 **Dental support staff:** **Dental support staff:**
  
-^ Name              ^ Role              ^ Availability         ^ Ages seen     ^ Notes                    ^ +^ Name              ^ Role              ^ Availability         ^ Ages seen     ^ Notes                         ^ 
-| Cindell Haugen    | Dental Hygienist  | Full-time            | Any age       |                          | +| Cindell Haugen    | Dental Hygienist  | Full-time            | Any age       |                               | 
-| Debra Kolden      | Dental Hygienist  | Flex                 | Any age       |                          | +| Debra Kolden      | Dental Hygienist  | Flex                 | Any age       |                               | 
-| Carmen Beauclair  | Dental Assistant  | Unspecified          | 5 - 14 years  | Adult cleanings: 1 hour  | +| Carmen Beauclair  | Dental Assistant  | Unspecified          | 5 - 14 years  | Adult cleanings: 1 hour only  | 
-| Carrie            | Unspecified       | Part-time            | Any age       |                          | +| Kari              | Unspecified       | Flex                 | Any age       |                               | 
-| Nicole            | Unspecified       | Flex - Fridays only  | Any age       |                          | +| Nicole            | Unspecified       | Flex - Fridays only  | Any age       |                               | 
-| Hannah            | Unspecified       | Flex - Fridays only  | Any age       |                          |+| Haley             | Unspecified       | Flex - Fridays only  | Any age       |                               |
  
 ===== Procedure types and appointment lengths ===== ===== Procedure types and appointment lengths =====
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 | Adult Prophy              | 60 minutes       | For patients 5 years and older                                    | | Adult Prophy              | 60 minutes       | For patients 5 years and older                                    |
  
-**Prophy appointment guidelines:** 
  
-  * Child Prophy (30 min): For patients 11 years and under +===== Dental clinic checklists ===== 
-  * Adult Prophy (60 min): For patients 5 years and older+ 
 +{{.:pasted:20250909-153309.png?100}} 
 + 
 +==== Start of day checklist: ==== 
 + 
 +^ Task                                               ^ Notes                                                         ^ 
 +| Turn on lights, log into Phone, Epic, and Dentrix  |                                                               | 
 +| Log into computer/phone                            | Turn on scanner                                               | 
 +| Log into Dentrix, Epic, and Teams                  |                                                               | 
 +| Tend to provider requests                          | For example: Rescheduling pts if a provider happen to be out  | 
 +| Check voicemails, return patient calls             |                                                               | 
 +| Chart prep as soon as time allows                  |                                                               | 
 +| Start confirmation calls                           | Typically done by noon                                        | 
 + 
 +:!: Reminder: Check voicemails through out the day as time allows – Return patient calls as needed. :!: 
 + 
 +Remember your 1st priority is assisting our patients, present in our clinic. 
 + 
 +==== Afternoon checklist: ====
  
-===== Dental clinic checklist =====+^ Task                                                           ^ Notes  ^ 
 +| Review insurances from the morning                             |        | 
 +| Check voicemails                                               |        | 
 +| Ensure all morning paperwork is scanned into Epic and Dentrix  |        | 
 +| Review insurances for the following day                        |        |
  
-^ Time of Day ^ Task ^ Notes ^ +==== Closing checklist ====
-| Morning | Turn on lights, log into Phone, Epic, and Dentrix | | +
-| Morning | Count the cash drawer | Should have $150.00 | +
-| Morning | Check voicemails | | +
-| Morning | Chart prep for following day | | +
-| Morning | Start confirmation calls | By 9am |+
  
-| Afternoon | Review insurances from the morning | | +^ Task                                                                        ^ Notes  ^ 
-| Afternoon | Check voicemails | | +| Close cash drawer                                                           |        | 
-| Afternoon | Ensure all morning paperwork is scanned into Epic and Dentrix | | +| Check voicemails                                                            |        | 
-| Afternoon | Review insurances for the following day | |+| Wipe down lobby chairs, tables, workstations, door handles, and front desk  |        | 
 +| Verify all paperwork for the day is scanned into Epic and Dentrix           |        | 
 +| Review insurances from the afternoon                                        |        | 
 +| Shut lights off                                                             |        |
  
-| Closing | Close cash drawer | | +==== Weekly checklist ====
-| Closing | Check voicemails | | +
-| Closing | Wipe down lobby chairs, tables, workstations, door handles, and front desk | | +
-| Closing | Verify all paperwork for the day is scanned into Epic and Dentrix | | +
-| Closing | Review insurances from the afternoon | | +
-| Closing | Shut lights off | |+
  
-| Weekly | Dental work-queue | |+^ Task               ^ Notes  ^ 
 +| Dental work-queue  |        |
 ===== Dental clinic information ===== ===== Dental clinic information =====
  
  • patientservices/dental_training_guide.1749336757.txt.gz
  • Last modified: 2025/06/07 17:52
  • by christopher.helmoski